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Cosmo Bio USA
Customer Service

 

Our highly trained staff is ready to answer your questions. Feel free to contact us anytime by phone (760) 431-4600 or e-mail info@cosmobiousa.com.

Please note that our regular office hours are 9:00AM - 5:00PM Pacific Time. If you cannot reach us during that time, we will get back to you as quickly as possible.

 

 

 
 

FAQ

Orders
How do I place an order?

  • Please click on the orders tab on our homepage and submit the order form by fax or e-mail. If you prefer, you may place an order by phone at (760) 431-4600, or fax your purchase order to (760) 431-4604.

When will I receive my items?

  • Cosmo Bio USA holds stock on many popular products. Products in stock can often be shipped the same day as your order. However, most products need to be shipped from Japan after your order is placed. Therefore,, please allow approximately two weeks for delivery.

Accounting
Where do I send payments?

  • If you are a US customer, please send your payment to the address below:

Cosmo Bio USA
2792 Loker Avenue West Suite 101
Carlsbad, CA 92010

What types of payments do you accept?

  • Cosmo Bio USA accepts purchase orders and credit card payments. Purchase order payments are due 30 days from the date of invoice. Visa, Master Card, American Express and Discover cards are accepted.
 
 


Cosmo Bio 2012 catalog request

 

To request a copy of our catalog, please send email with address and phone number to info@cosmobiousa.com. Or call us at 760-431-4600.

 
 

Do you want Cosmo Bio to sell your products in Japan?

In addition to importing rare and hard to find research products to the United States, Cosmo Bio is also constantly looking for new manufacturers making quality products that we can offer to our numerous customers throughout Japan. We have an extensive distribution network, an ever expanding base of repeat customers, and we employ marketing strategies from everything between printed advertisements, online advertisements, and exhibiting at trade-shows.

To inquire about this great opportunity to expand your sales overseas, please contact our office at 760-431-4600 or info@cosmobiousa.com for more information.
 

Thank you
Cosmo Bio USA

 

 

 

Copyright 2016 Cosmo Bio USA, Inc. All right reserved