Cosmo Bio USA
If you arrived at this page by clicking a link while using the Cosmo Bio Tokyo Export Website online shopping system, please note that customers from the USA and Canada must order directly from Cosmo Bio USA (CBU). Our apologies, but the CBU website does not currently support online shopping (coming soon). Therefore, please review the information below for your ordering options. Thank you.
Cosmo Bio USA is responsible for receiving orders, product inquiries, and invoicing customers in the United States of America. We can accept orders by phone, fax or email. If paying by purchase order, we request a net 30 day payment term. If paying by credit card, we accept Visa, MasterCard, American Express and Discover. For most orders, the turnaround time is about 2 weeks.
Ordering to Cosmo Bio USA indicates acceptance of our Terms and Conditions of Sale.
||Select this form for online ordering using a purchase order number only, (please do not include credit card information).
||Select this form for credit card purchases, please print, fill-out and fax back to Cosmo Bio USA @ (760) 431-4604.
Please Note the following Special Ordering Instructions:
1. Prepayment by credit card is preferred for catalog items begining with "CSB".
2. Collagen-containing products with catalog numbers beginning with "KOU" require an Import Permit.
Cosmo Bio ships these products directly to customers from our Tokyo office. These products are manufactured in Japan using raw material from cows raised in BSE-free countries (Australia or New Zealand). Nevertheless, the United States Department of Agriculture (USDA) requires the recipient (consignee) of collagen products processed in Japan to have a valid import permit. Therefore, Cosmo Bio will need a copy of your import permit before we can process your order. Applying fora permit is not difficult, but does take time (typically 3-6 weeks) and requires payment of a fee. Permits are valid for one year. Detailed information on applying for a USDA Import Permit using VS Form 16-3 can be viewed here. Note that you may file electronically or manually. Most applicants will find it more convenient to apply manually. Once you receive your permit from the USDA, please sign it and send us a copy with your order.
Click here for VS Form 16-3
Click here for an example of a completed VS Form 16-3 for KOU products. (updated August 2010)
We'll be happy to review your application form before you submit it to the USDA. If you have any questions, don't hesitate to contact us.
Please note: when completing Box 4 of the 16-3 Form, the "Shipper Address" must show:
Ms. Setsuko Tsujimura
Cosmo Bio Co. Ltd.
2-20 Toyo 2-Chome, Koto-ku
Thank you for your cooperation.
For customers outside the United States and Japan, please click here to contact our headquarters.
Cosmo Bio USA